Logistics Service Specialist&Procurement [Italy]

 

The Company

The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022.

Imerys delivers high-value-added, functional solutions to a great number of sectors, from processing industries to consumer goods. The Group draws on its understanding of applications, technological knowledge and expertise in material science to deliver solutions by beneficiating its mineral resources, synthetic minerals and formulations. Imerys’ solutions contribute essential properties to customers’ products and their performance, including heat resistance, hardness, conductivity, opacity, durability, purity, lightness, filtration, absorption and water repellency. Imerys is determined to develop responsibly, in particular by fostering the emergence of environmentally-friendly products and processes.

If you want to grow your skills and develop your career, find out more at

www.imerys.com

The Position

Logistics Service Specialist&Procurement

Job Summary

JOB SUMMARY/PURPOSE

• Optimise the delivery lead-time, transport costs and the quality service focusing on customer satisfaction.
• Confirm availability of goods to the customer service, discussing availability and collection data with the suppliers and the carriers.
• Manage relationships with carriers and forwarders, confirming dates, checking invoices of the Logistics providers, claims and export documents.

JOB SCOPE/DIMENSIONS

• Contribute to the On Time In Full (OTIF) and customer satisfaction indicators
• Contribute to the claims KPIs
• Responsible for maintaining a safe personal environment and acting safely at all times.
• Fully supports the location health, safety and environmental (EHS) programs by participating in their implementation, maintenance, enforcement and compliance with the company's programs.

KEY TASKS AND RESPONSIBILITIES

• Assure suppliers booking transport, manage freight orders, issue Delivery Notes and all related documents, manage picking and post goods issue of each sales order shipped
• Stock control: ensure inventory information is accurate within our system
• Enter all new products into SAP and update transport cost
• Manage customer complaints in case root cause analysis impacts Supply Chain.
• Keep a closer relation with Customer Service to permit customers to receive all information related to the goods status.
• Create and send the purchase orders to suppliers, follow up these orders confirmations and also ETAs requested vs ETAs confirmed and manage the reception
• Control supplier deliveries conformity, costs generated by non-conformities (quality, delay)and that these costs are re-invoiced.
• Define the proper replenishment plans for all products to answer to the customer demand and anticipate the delivery delay from suppliers and manage emergencies with the CS and the manager.
• Forward all necessary documents to the logistics service providers
• Send input documents to the accounting department for invoices reconciliation
• Manage supplier complaints

• Ensure delivery and stock data reliability in software to proceed to stock reconciliation at the end of the month for accounting purpose.
• Provide loaders short term and midterm information of daily collections.
• Follow up and monitor Supply Chain KPIs related to the function.

JOB SPECIFICATIONS
Education and Experience requirements

• Minimum 2 years of experience in a similar function
• SAP user, preferably Hana version is a plus
• Bachelor or Master in international Business & Logistics and Supply Chain Management is a plus.

Knowledge, skills, Imerys Leadership Behaviors

• Strong background in all kinds of transport and export documents.
• Knowledge of inventory and handling management
• Strong interpersonal skills to collaborate with several stakeholders, Sales, Customer services, warehouses workforce and Imerys suppliers, Finance staff and forwarders / carrier representatives.
• Rigorous compliance with procedures and processes
• Ability to work with ERP to execute administrative tasks. SAP
• Speak English and Italian.
• Reactivity and stress management during peaks of activity

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.

 

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