We are looking for EXPERIENCED Call Center Representatives. This job post is specifically for a B2b SEO, SMM outbound US-based campaign, and having experience in the mentioned campaign is a must.
Responsibilities:
- Manage large amounts of completely outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets (When given by the team lead)
Requirements:
- At least 6 months previous experience in SEO, SMM outbound campaign in US
- Strong verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Benefits:
- Healthy Commission + Rapid career growth
- Monthly Bonuses
- No Targets
- Appraisals
- Job Security
Shift Timings:
7:45pm to 5:00am
(In Ramadan: 7:00 pm to 3:00am)
Important Note:
This position is commission-only, which means you will be paid based on the sales you generate. If you are a self-starter with a proven track record in sales and the ability to work remotely, we encourage you to apply.
Application Question(s):
- This is a remote based night shift job. Are you able to do that?
Job Types: Full-time, Temporary, Contract, New-Grad
Contract length: 12 months
Application Question(s):
- This is a remote-based night shift job. Are you able to do that?
